Sold by the tonne, at forty different rates
A quarry sells by the tonne to customers who all pay a different rate. Heavy Tech resolves the rate as the ticket is raised — customer price, then group price, then default — so the weighbridge operator never has to know what anyone is paying.
The rate card is the bottleneck
A quarry sells the same product to a couple of dozen accounts, all paying something different, on rates that move through the year. The person applying those rates is on the weighbridge at seven in the morning with a lorry waiting, working from a printed sheet that was out of date the week it was printed.
When they get it wrong, nothing catches it. The error surfaces when the customer queries an invoice, by which point it has been applied to forty loads. The version that really hurts is the agreed rate change: negotiated for the first of the month, entered on the eleventh, and the ten days in between billed wrong in one direction or the other.
Heavy Tech resolves the rate as the ticket saves, from dated prices held per customer, per customer tag, or as a default.
What tends to be hard
- Rates that differ by customer, by product and by contract, changing through the year
- Loads leaving the gate faster than the office can price them
- Deliveries coordinated across depots with a mix of own and subcontracted lorries
- Weighbridge tickets matched to customer orders and call-offs
- Product prices updated without re-pricing every historic ticket
How it runs on a quarry or depot
A lorry on the bridge
Weighed in, weighed out, product selected, and the ticket is priced before it leaves. See weighbridge.
Forty customers, forty rates
Rates resolve per customer, then per customer tag, then default — so one change to a tag re-prices a whole class of account. See contracts and pricing.
Getting it there
Deliveries planned on a weekly calendar and ordered by the optimiser, across your own lorries and your subcontractors’. See routes and deliveries.
Month end
Closed tickets grouped by customer, priced from what was already on them, out as a PDF. No transcription. See invoicing.
Questions we get asked
How does the weighbridge handle different rates per customer?
The rate resolves as the ticket is saved. A price set against that customer wins; failing that a price set against the tag they belong to; failing that the product default. The operator on the bridge never has to know which one applied.
Can we price by the load rather than by the tonne?
Yes, set per product. Some materials sell by weight and some by the load, and the pricing method sits on the price record rather than being assumed across the whole list.
What happens when a rate changes mid-year?
Prices carry an effective date, so a rate agreed for the first of the month applies from the first of the month rather than from the day it was typed in. Tickets already raised keep the rate that applied at the time.
Does it handle call-off contracts?
Yes. A contract holds a tonnage allowance that draws down as loads land against it, and each movement is logged with a note, a user and a timestamp.
Can we use subcontracted hauliers?
Yes. Hauliers have their own records, vehicles and drivers, held the same way as your own fleet, and are linked to the customers they carry for.
Does an aggregate depot need digital waste tracking?
Only for the waste it receives. A quarry selling stone does not file movements for its sales, but a site that also takes in inert material for restoration does. Both sit in the same system.